Welcome to the Canon Store

Welcome to the Canon Store

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Our FAQ page might be able to answer some of your questions.

If you still need our help, please use our contact us page for further assistance.

Cancelling an order

You can cancel your order but only prior to dispatch of your item/s. Please contact our Customer Service team to see whether your order can be cancelled. After your order has been dispatched you will still be able to return your item if you wish under our returns policy.

Returning an Item

Our hassle-free returns policy offers you a 30 day consideration period. If you would like to return an item please see our returns information for instructions.


We value your opinion and strive to provide a great customer experience. If you would like to provide feedback on our service, website or products purchased, please do contact us at store.uk@cc.canon-europe.com

Find out more information on European Commission's Online Dispute Resolution (ODR).