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PayPal FAQs

Representative Example: Purchase rate 23.9% p.a. (variable) - Representative 23.9% APR (variable) - Assumed Credit Limit £1,200 Subject to status.
Terms and Conditions apply.

Select PayPal Credit Instalments at checkout on orders over £199. Choose to spread the cost over 6, 12, 18 or 24 months.

What is PayPal Credit?

PayPal Credit is like a credit card, without the plastic. It’s a credit limit that’s attached to your PayPal account which you can use for your online purchases.

What credit offers are available?

If your basket is eligible, a selection of instalment offers will be displayed enabling you to spread the cost of your purchase across a number of monthly payments.

With instalment offers from PayPal Credit you get:

• Regular monthly payments – you pay the same amount each month to help you plan better

• A credit limit linked with your PayPal account that makes it easier to buy everything you need

Information on 0% interest promotions

Occasionally and usually for a limited time, we may offer 0% interest instalment offers on certain orders. Please be aware that in order to maintain the 0% rate throughout your offer period, you will need to keep up the monthly repayments and stay within your credit limit. Credit subject to status. Terms and Conditions apply.

How do I apply?

Applying for PayPal Credit is easy. Just click on the PayPal Credit button on our checkout page. A selection of instalment offers will be displayed, enabling you to spread the cost of your purchase across a number of payments.

The application form takes only minutes to complete. PayPal will then run a credit check and, if approved, you’ll have a credit limit linked to your PayPal account as soon as you accept your Credit Agreement.

You can use the credit limit granted to pay for today's purchase and future purchases at thousands of online stores where PayPal is accepted.

Am I eligible for PayPal Credit?

Before you apply for PayPal Credit, please ensure you meet the following criteria;

• You are a UK resident aged 18 years or older

• You have a good credit history

• You have not recently been declared bankrupt

• You are currently employed with an income greater than £7,500 per year

Do I need to reapply if I already have PayPal Credit?

If you already have PayPal Credit, you can take advantage of these offers without having to reapply as long as you have enough available credit limit. Simply select one of the available instalment offers and check out with PayPal Credit.

Do I need to have a PayPal account?

Yes. However, if you don’t have a PayPal account, you can create one as part of the PayPal Credit application.

Signing up for a PayPal account is free and easy. All you need to do is provide your email address, create a password and accept PayPal’s User Agreement.

I do not see PayPal Credit Instalments as a payment option

If you have PayPal Credit, you still may not see instalments as an option in your PayPal wallet if the value of your basket is below £199. For more details about PayPal Credit, please see the PayPal Credit FAQ.

What do I do if I am unsuccessful in applying for PayPal Credit?

If you have been declined for PayPal Credit, PayPal will send you more information on why your application was unsuccessful. You can still use your PayPal account to complete your purchase.

What happens if I want to return the item I bought using my PayPal Credit?

All you need to do is return your purchase as a normal, and the amount you paid will be refunded to your PayPal Credit account.

What is the cost of PayPal Credit outside of instalment offers?

The Representative Example below shows the typical costs of using a PayPal Credit limit, not including instalments or other offers.

Representative Example:

        Purchase rate 23.9% p.a. (variable)

        Representative 23.9% APR (variable)

        Assumed Credit Limit £1,200